You know when you're really jet lagged and really tired and the cogs in your head are just moving that little bit too slow? That's me right now, and the penny has just dropped that a Mailchimp phish has grabbed my credentials, logged into my account and exported the mailing list for this blog. I'm deliberately keeping this post very succinct to ensure the message goes out to my impacted subscribers ASAP, then I'll update the post with more details. But as a quick summary, I woke up in London this morning to the following:

I went to the link which is on mailchimp-sso.com and entered my credentials which - crucially - did not auto-complete from 1Password. I then entered the OTP and the page hung. Moments later, the penny dropped, and I logged onto the official website, which Mailchimp confirmed via a notification email which showed my London IP address:

I immediately changed my password, but not before I got an alert about my mailing list being exported from an IP address in New York:

And, moments after that, the login alert from the same IP:

This was obviously highly automated and designed to immediately export the list before the victim could take preventative measures.

There are approximately 16k records in that export containing info Mailchimp automatically collects and they appear as follows:

[redacted]@gmail.com,Weekly,https://www.troyhunt.com/i-now-own-the-coinhive-domain-heres-how-im-fighting-cryptojacking-and-doing-good-things-with-content-security-policies/#subscribe,2,"2024-04-13 22:03:08",160.154.[redacted].[redacted],"2024-04-13 22:00:50",160.154.[redacted].[redacted],5.[redacted lat],'-4.[redacted long],0,0,Africa/Abidjan,CI,AB,"2024-04-13 22:03:08",130912487,3452386287,,

Every active subscriber on my list will shortly receive an email notification by virtue of this blog post going out. Unfortunately, the export also includes people who've unsubscribed (why does Mailchimp keep these?!) so I'll need to work out how to handle those ones separately. I've been in touch with Mailchimp but don't have a reply yet, I'll update this post with more info when I have it.

I'm enormously frustrated with myself for having fallen for this, and I apologise to anyone on that list. Obviously, watch out for spam or further phishes and check back here or via the social channels in the nav bar above for more. Ironically, I'm in London visiting government partners, and I spent a couple of hours with the National Cyber Security Centre yesterday talking about how we can better promote passkeys, in part due to their phishing-resistant nature. 🤦‍♂️

More soon, I've hit the publish button on this 34 mins after the time stamp in that first email above.

More Stuff From After Initial Publish

Every Monday morning when I'm at home, I head into a radio studio and do a segment on scams. It's consumer-facing so we're talking to the "normies" and whenever someone calls in and talks about being caught in the scam, the sentiment is the same: "I feel so stupid". That, friends, is me right now. Beyond acknowledging my own foolishness, let me proceed with some more thoughts:

Firstly, I've received a gazillion similar phishes before that I've identified early, so what was different about this one? Tiredness, was a major factor. I wasn't alert enough, and I didn't properly think through what I was doing. The attacker had no way of knowing that (I don't have any reason to suspect this was targeted specifically at me), but we all have moments of weakness and if the phish times just perfectly with that, well, here we are.

Secondly, reading it again now, that's a very well-crafted phish. It socially engineered me into believing I wouldn't be able to send out my newsletter so it triggered "fear", but it wasn't all bells and whistles about something terrible happening if I didn't take immediate action. It created just the right amount of urgency without being over the top.

Thirdly, the thing that should have saved my bacon was the credentials not auto-filling from 1Password, so why didn't I stop there? Because that's not unusual. There are so many services where you've registered on one domain (and that address is stored in 1Password), then you legitimately log on to a different domain. For example, here's my Qantas entry:

And the final thought for now is more a frustration that Mailchimp didn't automatically delete the data of people who unsubscribed. There are 7,535 email addresses on that list which is nearly half of all addresses in that export. I need to go through the account settings and see if this was simply a setting I hadn't toggled or something similar, but the inclusion of those addresses was obviously completely unnecessary. I also don't know why IP addresses were captured or how the lat and long is calculated but given I've never seen a prompt for access to the GPS, I imagine it's probably derived from the IP.

I'll park this here and do a deeper technical dive later today that addresses some of the issues I've raised above.

The Technical Bits

I'll keep writing this bit by bit, starting with the API key that was created:

This has now been deleted so along with rolling the password, there should no longer be any persistent access to the account.

Unfortunately, Mailchimp doesn't offer phishing-resistant 2FA:

By no means would I encourage people not to enable 2FA via OTP, but let this be a lesson as to how completely useless it is against an automated phishing attack that can simply relay the OTP as soon as it's entered. On that note, another ridiculous coincidence is that in the same minute that I fell for this attack, I'd taken a screen cap of the WhatsApp message below and shown Charlotte - "See, this reinforces what we were talking about at the NCSC yesterday about the importance of passkeys":